About this course
Take charge of your online reputation by skillfully responding to both good and bad reviews. In this course, we take a look at how to respond to both good and bad reviews as well as what to do about fake reviews and complying with privacy for those in the health-care industry.
In order to take your business to new heights, you need to maintain your online reputation. Here's why.
Four steps to responding to positive reviews.
Four steps to responding to negative reviews.
Negative online reviews are bad and can affect your online reputation, but if they are not true and present false information about your business, it can be much more frustrating. Here's how to handle that.
Health care providers have a particular challenge to navigate when responding to online reviews. Learn what you can do to comply with these particular privacy issues.
